Support and Security
Thank you for contacting us. Synaptics does not manufacture end-user products. Synaptics supplies component-level audio hardware and software conforming to the specifications provided by Original Equipment Manufacturers (OEM’s). These brand-name OEM’s in turn produce the finished devices sold to end users.
Our OEM partners specifically request that Synaptics direct all inquiries back to them. OEM’s then work with Synaptics in a manner consistent with OEM support processes and obligations. Please contact the brand-name manufacturer of the device you are experiencing issues with for support.